How to order

Call the Client Service

1-888-99-POLTI

(1-888-997-6584)

Monday to Friday: 8am - 6pm EST

1

Products

The product groups are listed in the main menu. Position your mouse on the text and a drop down menu will appear with the product categories sold on this website. Click on the item you are interested into see the product overview, including a photo, name, price, and a brief description for each product. From this screen, you can add any product you are interested in directly to your cart by clicking “Buy Now,” or, by clicking “Compare,” you can compare products you are interested in.

Click on the product image or on “View” to access a detailed data sheet containing further information, including the product description, photos and/or videos, features, and accessories.


2

Purchasing

Once inside the product data page, to purchase the product indicate the quantity in the appropriate field and click on the “Cart” button: the product will be placed in your shopping cart.

This does not mean that you are committed to a purchase: if you do not complete the process, the purchase will not take place.


3

The Shopping Cart

Your shopping cart contains the products you have decided to purchase.

If you have not inserted products into the shopping cart by clicking on the “Cart” button, your cart will remain empty.

If you have added products and you want to continue with your purchase, you can still remove products from your cart by clicking on the scissors symbol and then on the “Refresh Cart” button or you can modify the number of products you wish to purchase by changing the number in the field “Quantity” and the pressing on the “Refresh Cart” button.

Clicking on the “Shipping Cost” button, you can attain a preview of the shipping costs of your purchase.

Click on the “Buy” button at the bottom of the page to proceed.


4

Personal Information

To complete your purchase, enter your personal information. Follow the instructions on the page with regards to filling out the required fields or the processing of your personal information.

Click on the “Buy” button at the bottom of the page to proceed.


5

Confirm Information

The page that is now displayed shows the information you entered. If you notice any errors go back and correct them by clicking on the button at the bottom left of the page, “Go back.”

If your information is correct, you can continue by clicking on the “Buy” button on the bottom right of the page. This will allow you to make your final purchase.


6

Confirm Your Purchase

To finalize the payment, you will be directed to the PayPal site in order to insert your confidential personal data securely. Print a copy of your order and keep it for your records.

You will also receive a summary of the information provided during the purchasing process to the email address you provided.

If there are any errors or mistakes, write an email to: sales.usa@polti.com


7

Order Status

After completing your order, you will receive a confirmation email and, once your package has been shipped, you will receive an email with the link to the shipment tracking page.