Return Policy

Call the Client Service

1-888-99-POLTI

(1-888-997-6584)

Monday to Friday: 8am - 6pm EST

 

If you are not satisfied with your purchase, you can return your items within 30 days. To initiate your claim, please contact our call center first at 1-888-99-POLTI (1-888-997-6584) and you’ll receive a shipping label via email to print and attach to your package. You can drop off your package at your nearest FedEx store/dropbox. 

The return needs to be shipped in its original packaging. After we receive your return, we'll refund the full cost of the product(s) minus any administrative fees within 7 business days on the card you used for your purchase.